We keep you Safe

Your safety comes First

Dear Guests

It has been a long winter and a couple of frustrating months for everyone in this world.

But as we are steadily making steps and taking all necessary measures for creating not only an idyllic scenery for you to enjoy but also a safe environment for all of us, we now feel more ready than ever to welcome you all for a well-deserved holiday.

This year, things will be done a little differently but with the same passion and love for what we do; Turning your dreams into memories! In line with the Greek Government and the European Union’s health and safety guidelines, you may find below the procedures and measures we will be taking to ensure you will enjoy an amazing, yet safe stay.

General Ptractices

Upon check-in, our staff will be keeping the necessary physical distancing.

Hand sanitiser will be available upon request.

Personal Hygiene & Protection kits will be available to all our guests, including masks, antiseptic gel, gloves and sanitizing wipes upon request.

Complimentary masks are available upon check-in and on request.

Staff

Our staff is trained to carefully follow all hygiene protocols and will be wearing the necessary protective equipment whenever is needed and if required by the Greek Department of Health.

In addition to training on housekeeping and hygiene protocols, Elia Cave Suites associates and third-party partners are chosen carefully and also complete enhanced COVID-19 awareness training.

Housekeeping

Housekeeping will follow enhanced practices for cleaning and sanitizing all surfaces.

Our housekeepers will enter your suite only in your absence and wear the necessary protective equipment whenever needed.

All hot tubs are cleaned and chlorinated daily in order to ensure they will be absolutely safe for you to enjoy.

Please also note that check-in/ checkout hours will be extended in order for your room/suite to be thoroughly cleaned. Therefore, check-in starts at 15:00 while check-out is until 11:00.

Ά la carte Breakfast will be served in your Suite at a preselected time with minimum interaction with the room service staff so that you can enjoy it in the privacy of your balcony.

A doctor will be available 24/7 for our guests and employees, to cope with any medical emergency.

Please feel free to contact us if you have any questions and we will be more than happy to assist you.
We have missed you and we look forward to welcoming you.

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